At Quentin Bot, we strive to provide high-quality products and services. If you are not satisfied with your purchase, please review our return and refund policy below.
1. Eligibility for Returns
-
Items must be returned within 10 days from the date of delivery.
-
Products must be unused, in their original packaging, and in the same condition as received.
-
Digital products and services are non-refundable unless otherwise stated.
2. Refund Process
-
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
-
Approved refunds will be processed within 10 business days to the original payment method.
-
Shipping fees are non-refundable.
3. Return Shipping
-
Customers are responsible for return shipping costs unless the product is defective or incorrect.
-
We recommend using a trackable shipping service.
4. Exchanges
-
We only replace items if they are defective or damaged. If you need an exchange, contact us